DIPLOMA IN HOTEL MANAGEMENT COURSE IN CHICHAWATNI PAKISTAN

Islamabad, Islamabad | Ad ID: 462360 |

Other
Brand

Islamabad
City

Islamabad
Region

DIPLOMA IN HOTEL MANAGEMENT COURSE IN CHICHAWATNI PAKISTAN Services in Pakistan

Introduction
The Hotel Industry, The Scope of the Industry, The Firm in the Hotel and Catering Industry, Hotel Management, Planning, Policy

Organization of the Hotel Workplace
Organization, The Nature and Purpose of Organisation, The Mechanistic View of Organisation, The Human Relations View of Organisation.

The Systems Approach to Organisation, Organisation Structure, The Informal Structure, Hotel Organisation

Staff Management in Hotels
Work Charts, Communication and Coordination, Staff Management, Monitoring Workloads, and Work Procedures, Authority/Chain of Command, Career Structure

Control Systems
Sources and Storage of Information, Creating and Maintaining Information, Creating and Maintaining Control Systems, Types of Control, Production Control, Quality Control, Sales Control, Labour Utilisation Control, Materials Control, Maintenance Control, Financial Control, Setting Standards and Corrective Action, Work Study, Organisation and Methods

Front Desk Management (Reception)
The Functions of the Front Office, Customer Service, Dealing with Grievances & Complaints, Understanding Communication, Conversation Development, Using the Telephone, Business Letters, Promotions and Customer Relations, Client Interpersonal Skills, Self Esteem & Reinforcement, etc

Servicing Rooms and General Cleaning
Service Equipment, Direct Purchase Hire of Equipment, Linen: Purchase or Hire, Choice of Fabrics, Structure, and Properties of Fibers, Linen Room Organisation

Building and Facility Management
Daily, Periodic, and Planned Preventative Maintenance, Frequent Maintenance Problems, Safety, Furniture, Fittings, Managing Maintenance, Building Maintenance, Toilets, and Locker Rooms

Activities Management
A tour desk, gymnasium, events (eg. Weddings, balls, etc), In house Services, Recreation Facilities, Guest Information Services, Swimming Pools, Spa & Sauna Facilities, Activities Management, Tourism

Food Service
Types of Food Service (eg. Room Service, Bar, Restaurant, Coffee Shop, etc), Kitchen Design & Equipment, Service Facilities, Food Service Management, Food Purchasing, Dealing with Complaints

Hotel Management COURSE 0301-5044340
Course Duration: 1 YEAR
Total Fee: 30000/-

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https://unitedcollege.com.pk/hotel-management-course-in-rawalpindi-islamabad/

https://unitedcollege.com.pk/hotel-management-course-in-rawalpindi-islamabad/

https://unitedcollege.com.pk/hotel-management-course-in-rawalpindi-islamabad/

https://unitedcollege.com.pk/hotel-management-course-in-rawalpindi-islamabad/

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DIPLOMA IN HOTEL MANAGEMENT COURSE IN CHICHAWATNI PAKISTAN services are available in Pakistan at affordable price.