HOTEL MANAGEMENT COURSE IN RAWALPINDI ISLAMABAD PAKISTAN

Hattar, Khyber Pakhtunkhwa KPK | Ad ID: 486999 |

Hattar
City

Khyber Pakhtunkhwa KPK
Region

HOTEL MANAGEMENT COURSE IN RAWALPINDI ISLAMABAD PAKISTAN Services in Pakistan

Hospitality and tourism are considered to be the largest and most thriving industry in the world that generates the highest income, as it is the largest industry and also offers more employment opportunities and a wider reach and prospects. We invite you to join the international team of dynamic travel agents and tour operators.

United College Diploma in Hotel Management is designed for those who wish to gain a huge advantage over the competition and significantly increase their employment potential. With no specific prior experience or knowledge required, the course content gradually introduces all the important building blocks of hotel management and instills advanced level skills, safety and industry-specific understanding.



Hotel Management Course Content
Introduction
Organization of the Hotel Workplace
Staff Management in Hotels
Control Systems
Front Desk Management Reception
Servicing Rooms and General Cleaning
Building and Facility Management
Activities Management
Food Service
Hotel Management Course Content With Detail
Introduction
The Hotel Industry, The Scope of the Industry, The Firm in the Hotel and Catering Industry, Hotel Management, Planning, Policy

Organization of the Hotel Workplace
Organization, The Nature and Purpose of Organization, The Mechanistic View of Organization, The Human Relations View of Organization, The Systems Approach to Organization, Organization Structure, The Informal Structure, Hotel Organization

Staff Management in Hotels
Work Charts, Communication and Coordination, Staff Management, Monitoring Workloads and Work Procedures, Authority/Chain of Command, Career Structure



Control Systems
Sources and Storage of Information, Creating and Maintaining Information, Creating and Maintaining Control Systems, Types of Control, Production Control, Quality Control, Sales Control, Labour Utilization Control, Materials Control, Maintenance Control, Financial Control, Setting Standards and Corrective Action, Work Study, Organization and Methods



Front Desk Management Reception
The Functions of the Front Office, Customer Service, Dealing with Grievances & Complaints, Understanding Communication, Conversation Development, Using the Telephone, Business Letters, Promotions and Customer Relations, Client Interpersonal Skills, Self Esteem & Reinforcement, etc

Servicing Rooms and General Cleaning
Service Equipment, Direct Purchase of Hire of Equipment, Linen: Purchase or Hire, Choice of Fabrics, Structure and Properties of Fibers, Linen Room Organization

Building and Facility Management
Daily, Periodic and Planned Preventative Maintenance, Frequent Maintenance Problems, Safety, Furniture, Fittings, Managing Maintenance, Building Maintenance, Toilets and Locker Rooms

Activities Management
Tour desk, gymnasium, events eg. Weddings, balls etc, In house Services, Recreation Facilities, Guest Information Services, Swimming Pools, Spa & Sauna Facilities, Activities Management, Tourism

Food Service
Types of Food Service eg. Room Service, Bar, Restaurant, Coffee Shop etc, Kitchen Design & Equipment, Service Facilities, Food Service Management, Food Purchasing, Dealing with Complaints
https://diplomacourses.pk/hotel-management-course-in-rawalpindi-islamabad/
HOTEL MANAGEMENT COURSE IN RAWALPINDI ISLAMABAD PAKISTAN services are available in Pakistan at affordable price.

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